Q Ticketing 4.072

METRO is the Metropolitan Transit Authority of Harris County, providing public transportation services in the Greater Houston, Texas region. Our aim is to deliver safe, clean, reliable, accessible, and user-friendly public transportation options.

Introducing the official METRO Q Ticketing app, designed to enhance your travel experience. This convenient app allows you to easily purchase various types of tickets for local bus and rail journeys, as well as Park & Ride services.

• Single ride tickets for local bus and rail
• METRO day pass for local bus and rail
• Park & Ride tickets (full fare only)

With multiple payment options available including credit card, PayPal, and Apple Pay, purchasing tickets is a seamless process. Once purchased, your tickets are immediately activated and ready for use.

For your convenience, we provide answers to common questions:

• Q: Do I need to be connected to the internet?
  A: Ticket purchases require a cellular network or wireless connection. However, you can activate and use tickets offline.
• Q: How quickly are ticket purchases processed?
  A: Once the payment is authorized, your purchase is processed immediately and your ticket is then available for immediate activation.
• Q: Can I purchase multiple fares at the same time?
  A: You can purchase and activate multiple tickets for multiple passengers. Up to 30 tickets may be purchased at one time. You can purchase up to $50 in tickets per day.
• Q: How long are tickets valid?
  A: Individual bus or rail tickets can be saved and used for up to 2 years from the original purchase date.
• Q: How can I plan a trip?
  A: The METRO Q Ticketing app contains a link to our METRO TRIP app, providing routes, schedules, and real-time arrival information to help you efficiently plan your journey.
• Q: What if my battery dies?
  A: It is necessary to have an activated ticket. You may be asked to show your ticket to either a bus operator (prior to boarding a bus) or a fare inspector (prior to boarding METRORail).

Should you have any additional questions, you can find more information within the app. Additionally, if you require any assistance, please feel free to reach out to METRO Customer Service at 713-635-4000 or visit our website at RideMETRO.org.

Compatibility:

• Apple iPhones running iOS 10 and above